Privacy Policy & Terms
1. Who We Are
LumiSkin Beauty Philippines operates the website lumiskin.beauty. We sell LED facial masks and glutathione serums shipped to customers across the Philippines. For any questions, contact us at support@lumiskin.beauty.
2. Information We Collect
When you place an order, we collect:
- Full name, email address, and phone number
- Delivery address (street, barangay, city, province, ZIP)
- Payment method selection (GCash, Maya, or card)
- Browser and device data collected automatically by analytics tools
We do not store your card number, GCash PIN, or any payment credentials. All payments are processed securely by PayMongo.
3. How We Use Your Information
- To process and fulfill your order via our shipping partner
- To send you order confirmation and tracking updates by email
- To improve our website and marketing (via Facebook Pixel and analytics)
- To respond to customer support requests
4. Facebook Pixel & Advertising
Our website uses the Facebook Pixel to measure the effectiveness of our advertising. This tool collects anonymised data about your visit and purchases to help us show relevant ads on Facebook and Instagram. You can opt out of Facebook data collection at facebook.com/privacy.
5. Data Sharing
We share your personal data only with:
- PayMongo — to process your payment securely
- CJ Dropshipping — to fulfill and ship your order
- Meta (Facebook) — anonymised purchase data via Pixel
We never sell your personal data to third parties.
6. Data Retention
We retain your order data for up to 2 years for accounting and customer support purposes, after which it is securely deleted.
7. Your Rights
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, or request deletion of your personal data. To exercise these rights, email us at support@lumiskin.beauty.
8. Terms of Service
8.1 Orders & Payment
All prices are in Philippine Peso (₱) and include free shipping to all Philippine islands. Payment is collected at the time of order via PayMongo's secure hosted checkout. By placing an order, you confirm that all information provided is accurate.
8.2 Shipping & Delivery
Estimated delivery is 8 to 14 business days from order confirmation. Delays may occur due to customs processing or courier conditions. A tracking number will be sent to your email once your order is dispatched.
8.3 90-Day Money-Back Guarantee
If you are not satisfied with your purchase for any reason, contact us within 90 days of receiving your order at support@lumiskin.beauty. We will issue a full refund — no questions asked. Return shipping costs are covered by the customer.
8.4 Product Use
LED phototherapy devices are for cosmetic use only. Do not use if you have photosensitive conditions or are taking photosensitising medication. Pregnant women should consult a doctor before use. We are not responsible for misuse of the product.
8.5 Intellectual Property
All content on lumiskin.beauty — including text, images, and design — is the property of LumiSkin Beauty Philippines and may not be reproduced without written permission.
8.6 Changes to These Terms
We reserve the right to update these terms at any time. Continued use of the website after changes constitutes acceptance of the new terms.
9. Contact
For any privacy or legal enquiries:
📧 support@lumiskin.beauty
🌐 lumiskin.beauty